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Terms of Services

1. Accepting Our Terms

1.1 These Terms constitute a legally binding agreement between you and Kooloco Limited ("we", "us" or "Kooloco" hereafter) in relation to our provision of the Kooloco Service to you. The capitalised terms which are defined as either the User’s Rules or Service Provider’s Rules and not defined in these Terms shall have the same meaning as set out in the relevant rules.

1.2 Kooloco Limited is a company registered in Switzerland whose principal place of business is Rue du Midi 14, 1003 Lausanne.

1.3 When you register for a Kooloco account (including when you register through a third party application or service) or otherwise access or use the Kooloco Service including for the purposes of posting an ad; you are accepting these Term. When an account is registered with Kooloco, whether you are a user, service provider, a third party or you are posting an ad on the Kooloco platform, you are accepting our Terms.

1.4 When you agree to the Terms you agree that:

1.4.1 while using the Kooloco Service as a User, you commit to complying with the Users' Rules; and

1.4.2 while using the Kooloco Service as a Service Provider, you commit to us that you will comply with the Service Providers Rules;

1.5 For any help with using the Kooloco Service please see the Kooloco Help page. If you have any further questions, complaints or comments about the Kooloco Service, then please contact Kooloco.com/contact us

2. Important notices: Nature of the Kooloco Service

2.1 KOOLOCO'S role as an intermediary only

2.1.1 Kooloco is an online platform that makes booking a service through Service Providers may make services available to Users. Kooloco is an online platform that makes booking a service available through Service Providers. These services are booked by Users. Kooloco is an accessible online platform (the Kooloco Service) through which Service Providers can make certain sports adventures available for the Users.

2.1.2 You understand that Kooloco is acting as an intermediary only in respect of any transactions entered into between Service Providers and Users for booking a service through the Kooloco Service. Any agreement for the booking of a service through the Kooloco Service is between the relevant Service Provider and the User. Kooloco is an intermediary platform for transactions between Service Providers and Users for the services provided.

2.1.3 While Kooloco endeavours is provide the Kooloco Service for the mutual benefit of both Service Providers and Users and has drawn up rules with that aim, Kooloco cannot be held responsible for the conduct of users on the Kooloco Service

2.1.4 You acknowledge that in its capacity as an operator of the Kooloco Service and an intermediary in any transactions carried out through the Kooloco Service, Kooloco has the discretion to cancel any listing posted by a Service Provider, any request to book a service submitted by a User, or any transaction, upon the provision of written notice to the parties involved, if we reasonably believes such listing, request or transaction does not comply with our Terms, the Users’ Rules or the Service Providers Rules.

2.2 Using the Kooloco Service as a Service Provider

2.2.1 When you agree as a Service Provider to provide a service for the User, you acknowledge that you are entering into a separate contract with the User includes a commitment from you to comply with the Service Providers' Rules and our Terms.

2.2.2 You also acknowledge that the User is in no way acting under the control, or on behalf of Kooloco. Your agreement to provide a service to the User is solely with the User, and you agree not to make any claim or assertion that Kooloco is in any way liable or responsible for any loss or liability suffered by you in relation to any act or omission by the User.

2.2.3 You agree that you are solely responsible for your compliance with the Service Providers’' Rules, fully liable for any non-compliance with the Service Providers’ Rules and any compensation due to the User in respect of any such non-compliance, including ensuring that the service offered matches the description in your listing. You further acknowledge that Kooloco does not have: (i) any responsibility for your compliance with the Service Providers’ Rules; (ii) any obligation to underwrite any liability you may have for non-compliance, or (iii) any obligation to compensate the User for any breach of your agreement with the User in any way.

2.3 Using the Kooloco Service as a User

2.3.1 When you agree as a User to book a service from a Service Provider, you acknowledge that you are entering into a separate contract with the Service Provider and that such contract with the Service Provider includes a commitment to comply with the User’s Rules and our Terms.

2.3.2 You also acknowledge that the Service Provider is in no way acting under the control, or on behalf of Kooloco, that your agreement to book a service from the Service Provider is solely with the Service Provider , and you agree not to make any claim or assertion that Kooloco is in any way liable or responsible for any loss or liability suffered by you in relation to any act or omission by the Service Provider.

2.3.3 You agree that you are solely responsible for your compliance with the Users’ Rules, fully liable for any non-compliance with the Users’ Rules and any compensation due to the Service Provider in respect of any such non-compliance, including the loss or damage of an equipment used during your service. You further acknowledge that Kooloco does not have: (i) any responsibility for your compliance with the Users' Rules; (ii) any obligation to underwrite any liability you may have for non-compliance, or (iii) any obligation to compensate the Service Provider for any breach of your agreement with the Service Provider in any way.

3. Changes to the Kooloco Service and Changes of Terms

3.1 Kooloco reserves the right to alter the Kooloco Service at any time, including adding, removing or changing features (which may advantage or disadvantage you). Kooloco will give you reasonable notice of any material changes to the Kooloco Service.

3.2 We may need to change these Terms for legal or business reasons, and we will give you notice by posting such changes on the [website Kooloco.com]. If we intend to make any material changes, we will notify you of these changes by email with reasonable prior notice.

3.3 If Kooloco changes the Kooloco Service or the Terms to your detriment, you can end your use of the Kooloco Service at any time. Please see section 11 for more details on ending your use of the Kooloco Service.

4. Using the Kooloco Service

4.1 You need to create an account our Terms and conditions must be accepted. To create an account, you confirm that:

4.1.1 You are over 13; However, Kooloco allows reservations and transactions to be made only if you are over 18. Kooloco will not be held responsible for the misconduct of a teenage behaviour and unauthorized purchases.

4.1.2 All information and details provided by you to us (including on registration) are true, accurate and up to date in all respects and at all times. You can update or correct your personal details under your Kooloco account at any time.

4.1.3 You agree to comply with the restrictions on your use of the Kooloco Service as set out in our Terms; and

4.1.4 In relation to any material submitted to or posted to the Kooloco Service, by you, to ensure that you have the right to do so and have obtained all necessary licences or approvals.

4.2 As a condition of your use of the Kooloco Service, you agree that you will not:

4.2.1 breach any applicable laws;

4.2.2 breach any of our Terms;

4.2.3 breach the Service Provider’s Rules, when acting as a Service Provider;

4.2.4 breach the User’s Rules, when acting as a User;

4.2.5 post any threatening, abusive, defamatory, obscene, inappropriate or indecent material;

4.2.6 post or otherwise communicate any false or misleading material or message of any kind;

4.2.7 use the Kooloco Service to intentionally deceive other users;

4.2.8 infringe the rights of any third-party;

4.2.9 disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Kooloco Service;

4.2.10 distribute spam, chain letters, or promote pyramid schemes;

4.2.11 distribute any viruses or any other technologies that may harm Kooloco or the interests or property of Kooloco users;

4.2.12 impose or contribute to imposing any unreasonable load on our platform or interfere with the proper working of Kooloco;

4.2.13 copy, modify, or distribute any other person’s content without their consent;

4.2.14 use any robot, spider, scraper or other automated means to access Kooloco and/or collect content for any purpose without our express written permission;

4.2.15 harvest or otherwise collect information about other users, including email addresses, without their consent;

4.2.16 copy, modify or distribute rights or content from the Kooloco Service, services, applications or tools or Kooloco’s copyrights and trademarks;

4.2.17 bypass security measures used to prevent or restrict access to Kooloco; or

4.2.18 sell any counterfeit items or otherwise infringe the copyright, trademark or other rights of third parties.

4.3 You agree to compensate and defend Kooloco against any claims or legal proceedings brought against Kooloco by any other person as a result of your breach of our Terms.

4.4 Your account is personal to you and may not be transferred to or shared with others. You are responsible for keeping your account and login details secure and are responsible for all activities that are carried out under them. You should choose a strong, unique password, which you must not disclose to anyone else or use with any other service. Kooloco will not be responsible for any losses suffered by you in circumstances where your account is used by someone else.

5. Rights in the Kooloco Service

5.1 In consideration of you complying with the Terms, Kooloco grants you a revocable, non-transferable and non-exclusive license to access and use the Kooloco Service.

5.2 You acknowledge that your use of the Kooloco Service grants you no rights in or to the Kooloco Service or any of the intellectual property rights (including any copyright, trademark or patents) owned by Kooloco or its licensors, other than the right to use the Kooloco Service in accordance with our Terms.

5.3 You agree not to copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on the Kooloco Service or the computer codes of elements comprising the Kooloco Service.

6. Content Posted on the Kooloco Service

6.1 Your responsibility

6.1.1 You understand that you are solely responsible for the content that you post or otherwise submit to the Kooloco Service ("Your Content"). You have all necessary rights to Your Content and the publication of Your Content through the Kooloco Service and it will not infringe the rights (including intellectual property rights) of any of the third party. You agree to compensate Kooloco for any losses that Kooloco suffers as a result of any breach by you of any of the promises made by you in these Terms.

6.1.2 You accept and acknowledge that Kooloco does monitor and moderate Your Content. If Kooloco becomes aware that any of Your Content does not, in our reasonable opinion, comply with our Terms, you acknowledge that Kooloco may remove it, without liability. Although Kooloco has rules for the posting and uploading of Your Content, the features of the Kooloco Service may be misused. Any misleading or deceptive content will not be posted.

6.2 Permission to use Your Content

6.2.1 When you post Your Content, you grant us the right to a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sub-licensable right to exercise any and all copyright, publicity, trademarks, design, database and intellectual property rights to that content, in any media whether now known or to be discovered in the future and on all other sites, services, applications and tools. In addition, you waive your right to be identified as the author of Your Content, to the fullest extent permitted by law.

6.3 Kooloco’s use of third party information

6.3.1 We may at times use third party data suppliers to provide additional content (including descriptions, product specifications and other content) ("Third Party Content") to supplement Your Content. You may use such information solely in connection with Your Content during the time Your Content is displayed on the Kooloco Service (such permissions for use, being "Third Party Permissions"). Third Party Content may be subject to copyright, trademark and/or other protections. You agree not to remove any such protected information and/or create any derivative works based on the content of Third Party (other than by including such Third Party Content in your listings). This permission is subject to modification or revocations at any time at our sole discretion, and we shall post on the Kooloco Service, any such modifications or revocations in respect of any Third Party Permissions.

6.4 Continuing obligations

6.4.1 You will not have the opportunity to review all of the Third Party Content before posting Your Content. We are not responsible for the accuracy of such Third Party Material. If you notice inaccuracies in this Third Party Material after Your Content appears on the on the Kooloco Service please contact us at the following link: https://kooloco.com/contact-us

6.5 Reporting abusive, threatening, or infringing content

6.5.1 If any of the content posted or submitted to the Kooloco Service by another user makes you feel threatened, or abused, or if you believe any such is offensive or otherwise breaches the Terms, please contact Kooloco through the following link: https://kooloco.com/contact-us

6.6 Rights of Kooloco to remove content from the Kooloco Service

6.6.1 Without limiting any other remedies, Kooloco may, without notice or delay: (i) immediately remove (or instruct you to remove) content from the Kooloco Service; (ii) temporarily or indefinitely prevent you from adding further content to the Kooloco Service; (iii) cancel a request to booking or an offer a service; (iv) prohibit your access to the Kooloco Service permanently or temporarily, if Kooloco reasonably believes that:

6.6.2 You have breached any of these Terms;

6.6.3 You are acting inconsistently with the spirit of the Kooloco Service or our policies (including, without limitation, circumventing temporary or permanent suspensions or harassing the Kooloco employees or other users);

6.6.4 You have engaged in improper or fraudulent activity, or your actions may cause legal liability or financial loss to Kooloco or users of the Kooloco Service;

6.6.5 Service that are listed against incorrect or inaccurate content;

6.6.6 You have been undertaking Fee Avoidance; or

6.6.7 It is required to do so by applicable law or to protect the interest of the other users of the Kooloco Service.

7. Fees and Commission

7.1 On each occasion that a transaction between a User and Service Provider for a service made available through the Kooloco Service:

7.2 As a Service Provider , you agree to pay to Kooloco a commission of 0% to 10%as a Service Provider’s Commission

7.3 As a User, you agree to pay to Kooloco a commission of 0% to 12% as User’s Commission

7.4 If, as a User, you book a service and that booking request is approved by the Service Provider, you will be charged the full Adventure Fee PLUS the User’s Commission.

7.5a Payments made through the Kooloco Service are processed by Stripe. You can read their full terms and conditions here .

7.5b Payment processing services for Service Providers on Kooloco are provided by Stripe and are subject to the Stripe Connected Account Agreement , which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement"). By agreeing to these terms or continuing to operate as a Service Providers on Kooloco, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Kooloco enabling payment processing services through Stripe, you agree to provide Kooloco accurate and complete information about you and your business, and you authorize Kooloco to share it along with the transaction information related to your use of the payment processing services provided by Stripe.

Stripe is supported by Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, Italy and Portugal.

7.6 You acknowledge that you are solely responsible for payment of applicable taxes (if any) owed by your pursuant of the Kooloco Service.

7.7 Our commission and booking fees are payable in Swiss Francs, USD, and Euro, and we may change them from time to time. We’ll notify you if any changes are made to our fee policy by posting such changes on the Kooloco Service and will also send an email to your registered to your account. We may also choose to temporarily change our fees for promotional events or new services; these changes are effective. Prior notice will be given for the announcement of promotional events or new service. An email will also be sent to the registered account regarding promotional events and the availability of new services on Kooloco.

7.8 You have acknowledged that if you have been contacted by a particular user through the Kooloco Service, you shall not complete that transaction by any other means than using the Kooloco Service, you shall not complete that transaction by any other means than using the Kooloco Service, or engage in any other practice which may avoid or lower the amount of Kooloco Commission that would otherwise have been payable has the transaction been completed using the Kooloco.

8. Cancellation Of Listings and Transactions

8.1 As a User if you book a service, you may subsequently cancel your booking related to the cancellation policy selected by the Service Provider:

8.2 At any time prior to that request being accepted by the Service Provider; or

8.3 Subject to section 8.2 below, within 48 hours of submitting that request.

8.4 Notwithstanding section 8.1 above, if you, as a User, you cancel a request that has been approved by the Service Provider you shall not receive a total refund of the amount (related to the cancellation policy of the Service Provider).

8.5 As a Service Provider if you, list a service, you may subsequently cancel the listing of your service, without any charge or liability:

8.6 At any time prior to approving a request from a User to book a service; or

8.7 Subject to section 8.9 below, within 48 hours of approving a request to book a Service provided by the Service Provider

8.8 We reserve the right to cancel your services without a warning and charge a fine. It is at Kooloco’s discretion to determine what is the appropriate fine.

9. Your Liability

9.1 Nothing in these Terms shall limit your liability for fraudulent misrepresentation, or for death or personal injury resulting from your negligence.

9.2 As a Service Provider, when listing a service through the Kooloco Service, you must give true and accurate details of the service and details about what is included or not included.

10. Our Liability

10.1 Nothing in our Terms will engage the liability of Kooloco for fraudulent misrepresentation, or for death or personal injury resulting from its negligence or the negligence of its agents or employees.

10.2 You have certain rights under the law. These include that we will provide the Kooloco Service to you with reasonable skill and care. You have certain legal remedies if we breach any of these rights. Nothing in these Terms is intended to affect these legal rights or other rights which you may also be entitled, for example to damages or specific performance. For more information about your legal rights contact your local Citizens Advice Service or Trading Standards Service.

10.3 Under no circumstances shall Kooloco be liable or responsible for the acts or omissions of any third party who uses the Kooloco Service (including any third party with whom you enter into a transaction through the Kooloco Service). Kooloco is acting as an intermediary only with respect to any transaction concluded by parties introduced to each other through the Kooloco Service for the services provided on the Kooloco Service and accepts no liability for the performance of either party (i.e. User or Service Provider) in relation to any such transaction.

10.4 Without prejudice to section 10.3 above, Kooloco is not responsible for:

10.4.1 Losses not caused by our breach;

10.4.2 Indirect losses that are a side effect of the main loss or damage and which were not foreseen at the time of entering into an agreement, (for example loss of profits or loss of opportunity);

10.4.3 User Content that is unlawful, threatening, abusive, defamatory, obscene or indecent or otherwise violates or infringes upon the rights of any other person, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law; or

10.4.4 Failure to provide the Kooloco Service or to meet any of our obligations under this agreement where such failure is due to Events Beyond Our Control.

10.4.5 For the purposes of section 10.4.4, "Events Beyond Our Control" means any cause beyond our reasonable control which prevents us from providing the Service or fulfilling any of our other obligations under this agreement and includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God.

10.5 Other than for breaches of implied statutory terms described in paragraph 10.2 above, Kooloco’s total liability to you for any loss or damage with your use of this platform shall be limited to an amount of 10 Swiss francs

10.6 You acknowledge that we cannot guarantee continuous, error-free or secure access to the Kooloco Service or that defects in the Kooloco Service will be corrected. While we make efforts to maintain uninterrupted service, we cannot guarantee this and we do not give any promises or warranties (whether express or implied) about the operation and availability of the Kooloco Service.

10.7 Accordingly, to the extent legally permitted we expressly disclaim all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute.

10.8 GDPR (General Data Protection Regulation)

The General Data Protection Regulation (GDPR) is a regulation under the European Union Law came into effect on the 25th May 2018. This regulation is on the data protection and privacy for individuals within the European Union and the European Economic Area. Organizations that collect data personal information will be obligated to protect it from being misused and exploited. Kooloco respects this law and is aware about it.

10.9 Kooloco is not liable for (i) indirect damages, (ii) damages resulting from force majeure within the meaning of the Civil Code, (iii) damages that have not been caused by the violation of its obligations under these Conditions or its legal obligations. Nothing in these Terms and Conditions shall our liability for (a) death or personal injury caused by an adventure, (b) fraud or fraudulent misrepresentation, (c) loss or damage to personal property during the course of the Adventure (d) or any other liability that cannot be excluded or limited by law.

11. Ending your use of the Kooloco Service

11.1 You can simply choose to stop using the Kooloco Service at any time. In addition, you may also contact Kooloco through the following link: https://kooloco.com/contact-us and request that we deactivate your account.

11.2 You acknowledge that your use of the Kooloco Service is subject to Kooloco’s discretion and we may, in the event of your breach of our Terms, withdraw your rights to use the Kooloco Service on the provision of written notice with immediate effect.

12. Third Party Rights

A person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party specified in this agreement or which exists or is available apart from that Act.

13. Personal Information

13.1 By using Kooloco Services, you agree to the collection, transfer, storage and use of your personal information by Kooloco, as further described in our Privacy Policy. Among other things, you agree that Kooloco may use the personal information that you submit to us: (i) to verify your identity; (ii) for performing anti-money laundering checks; (iii) for conducting "know your customer" (KYC) checks; and (iv) conducting "know your transaction" (KYT) checks.

13.2 You also agree to receive direct electronic messaging marketing communications from us unless you tell us that you prefer not receive such communications.

14. Disputes

14.1 Disputes between Users

14.1.1 If you have a dispute with one or more Kooloco users, you release us (and our officers, directors, agents, and employees) from any and all claims, demands and damages which could be actual and consequential, of every kind and nature, known or unknown, arising out of or in any way connected with such disputes.

14.1.2 Notwithstanding section 14.1.1, if a User and Service Provider are unable to resolve a dispute, Kooloco will use reasonable efforts to mediate in respect of such dispute and, without prejudice to its rights set out under these Terms. 14.2 Disputes between you and Kooloco

14.2.1 If the unlikely event of a dispute arises between you and Kooloco, we strongly encourage you to first contact us directly to seek a resolution by going to the Kooloco Contact page. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

14.3 For users, these Terms and Conditions and the provision of our services shall be governed by and construed in accordance with Swiss law. However, as a user, you will benefit from all the mandatory provisions of the law of the country in which you reside. Nothing in these Terms and Conditions affects your right as a consumer to avail yourself of the mandatory provisions of local law and your legal rights. You and we agree that non-exclusive jurisdiction is vested in the court of Lausanne, Switzerland. However, if you are a user and resident of another country, you and we may also bring an action in that country.

15. General

15.1 You acknowledge that Kooloco may transfer its rights under the Terms (and any related claims) to any third party without having to obtain your prior consent.

15.2 Nothing in our Terms is intended to or shall operate to create an employment, agency, partnership or joint ventures of any kind between Kooloco and any user.

15.3 If you breach the Terms and Kooloco takes no action against you, Kooloco reserves its rights to take action against you at a later date.

15.4 The Terms constitute all terms agreed upon between you and us and supersede any prior agreements in relation to the Kooloco Service. You represent that you have not accepted the Terms in reliance on any oral or written representations made by us that are not contained in the Terms.

15.5 You acknowledge that your right to access and use the Kooloco Service is also subject to:

15.5.1 Applicable law; and

15.5.2 Any rules or policies applied by the relevant app store from which you access the Kooloco Service;

15.6 Any part of the Terms are disallowed or found to be ineffective by the court of Lausanne, Switzerland or regulator, the other provisions shall continue to apply.

15.7 Except for notices relating to illegal or infringing content, your notices to us must be sent by registered mail to Kooloco.com Limited, Rue du Midi 14, 1003 Lausanne, Switzerland. Notices will be sent to the registered email address.

16. User's RULES

You should read these rules carefully before using the Kooloco Service to book a service (and therefore become a "User"). By using the Kooloco Service as a User, , you are agreeing to these rules (the "User” Rules") as well as the Terms (found here https://kooloco.com/ )

17. Kooloco’s Role

17.1 Kooloco is a platform for Users to book a service from those who wish to provide them. The Kooloco Service enables Users to enter into transactions with Service Providers to book services. Kooloco is not a party to this Transaction or in any way responsible for the acts or omissions of either the Service Provider or User in relation to the Transaction.

17.2 By signing up to the Kooloco Service you are acknowledging that:

17.3 You are not booking from Kooloco but from another user of the Kooloco Service, who has signed up as a Service Provider; and

17.4 Kooloco does not guarantee or endorse any content posted by Service Provider (such as photographs, language, description used in listings).

18. Communicating with Service Providers

18.1 You can communicate directly with Service Providers on the Kooloco Service by using the "”Chat” feature once you have booked a service. This is a good way to find out more information about the service. However, you may not use this feature for the following:

18.1.1 sending unsolicited advertising or promotions, requests for donations or spam;

18.1.2 contacting someone after they have requested you not to;

18.1.3 harassing or abusing another user; or

18.1.4 forming an agreement outside the Kooloco Service for the purpose of Fee Avoidance.

19. Booking a Service

19.1 By requesting to book a service you agree and warrant that you:

19.1.1 have read and accepted the service description and the Terms before booking the service

19.1.2 have the funds available to cover the required payments to book a service and the Kooloco Commission.

20. Liability

As a User, by requesting to book a service through the Kooloco Service, you are agreeing to the price offered by the Service Provider. If you do not agree with the price to the price offered then do not request to book the service. If you do agree to the price offered then you are agreeing to be liable for the full amount of the service.

21. Leaving a Review

21.1 When you have booked a service using the Kooloco Service, We encourage you to leave a review, as it helps Service Providers to build a good reputation, or warn other users about a poor experience.

21.2 You can leave a review by choosing a one to five star rating.

21.3 By leaving a review you acknowledge that:

21.4 your review and profile information will be publicly displayed on the Service Provider's listing and review pages;

21.5 your review will not contain:

21.5.1 private information;

21.5.2 obscene, racist or harassing language or imagery;

21.5.3 advertising or spam; or

21.5.4 content that will undermine the integrity of the review system of Kooloco; and

21.6 Any attempt to manipulate reviews through threats, intimidation or bribery is considered extortion and is strictly prohibited on Kooloco.

21.7 Similarly, you accept that a Service Provider can leave you a review and you acknowledge that:

21.8 Your review will be publicly displayed on your review page;

21.9 Any attempt to manipulate reviews through threats, intimidation or bribery is considered extortion and is strictly prohibited on the Kooloco Service.

21.10 Kooloco reserves the right to remove reviews that violate the Terms.

22. Can’t be listed on Kooloco

22.1 Users come to Kooloco to find services, and you are free to list your services related to Kooloco’s activities. However, for some reason we may prohibit certain listings from being rendered through the Kooloco Service. This may be for legal reasons, or to protect our users and the spirit of Kooloco as a business.

22.2 The following types of content are prohibited or restricted on Kooloco:

22.2.1 alcohol, tobacco, drugs and drugs paraphernalia;

22.2.2 illegal content, content promoting illegal activity and highly regulated content

22.2.3 internationally regulated content;

22.2.4 pornography and mature content;

22.2.5 content that violate third party intellectual property rights; or

22.3 Policy decisions are complex, and though we will try and avoid this as much as possible, we reserve the right to remove any other content from the Kooloco Service if we feel that, for whatever reason, it is inconsistent with our values.